Resources

27 / 4 / 2018

White paper: Meeting the General Data Protection Regulation

The General Data Protection Regulation (GDPR) impacts every entity that holds or uses personal information pertaining to EU residents regardless of whether this information is hosted within or...

27 / 4 / 2018

Video: Connectivity

Connectivity is key to support communities, citizens and public services. Watch our video to see how our networks can accelerate growth, drive services to people and boost productivity in the...

27 / 4 / 2018

White paper: The changing risk profile

Forewarned is forearmed in the defence against hackers.

27 / 4 / 2018

Brochure: Smart security

At its most mature, a smart security strategy will help businesses pre-empt risk, drive down threats and ultimately have a positive impact on the bottom line.

27 / 4 / 2018

Research: Customer conversations

A research report understanding how and why customers want to talk to us.

27 / 4 / 2018

White paper: The lost art of conversation

Find out how you can harness technology to create long lasting customer relationships.

25 / 4 / 2018

Insight paper: Delivering delightful customer experiences

Understand how Capita can direct help address the challenges faced by contact centre managers and create relationships with callers, agents and colleagues.

23 / 3 / 2018

Video: Top tips for a great customer experience

So just how do you create a great customer experience? Our leadership team offers their thoughts and explain what a great customer experience means to them.

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