In a continuously evolving, fast paced world driven by consumerisation, Builders Merchants are compelled to introduce technology solutions that benefit streamlined business processes, increase efficiency and provide a smarter understanding of their customer - this is digital transformation.
Embracing a digitally enabled model of retail and distribution, underpinned by modern day technologies, is often cited as complex and challenging. Legacy infrastructure, cost models and culture are deemed to be hampering progress, but the benefits of driving a digitally disruptive customer journey should not be underestimated.
Read our white paper to explore some of the trends re-shaping the builders merchant industry and discover the technologies shaping the industry's digital transformation.
Click to read WHITE PAPER – INSIGHT: DIGITAL EXPERIENCE