Resources

1 / 5 / 2018

Brochure: Internet of Things

Apply IoT to the right problems and it will; improve your competitive advantage, improve your customer experience, improve your bottom line.

30 / 4 / 2018

White Paper: Giving Customers What They Want

A blueprint for creating a single, consistent customer experience

27 / 4 / 2018

Whitepaper: Meeting the General Data Protection Regulation

The General Data Protection Regulation (GDPR) impacts every entity that holds or uses personal information pertaining to EU residents regardless of whether this information is hosted within or...

27 / 4 / 2018

Video: Connectivity

Connectivity is key to support communities, citizens and public services. Watch our video to see how our networks can accelerate growth, drive services to people and boost productivity in the...

27 / 4 / 2018

Whitepaper: The Changing Risk Profile

Forewarned is forearmed in the defence against hackers.

27 / 4 / 2018

Brochure: Smart Security

At its most mature, a smart security strategy will help businesses pre-empt risk, drive down threats and ultimately have a positive impact on the bottom line.

27 / 4 / 2018

Research: Customer Conversations

A research report understanding how and why customers want to talk to us. First published 2017.

27 / 4 / 2018

Whitepaper: The Lost Art of Conversation

Find out how you can harness technology to create long lasting customer relationships.

25 / 4 / 2018

Delivering Delightful Customer Experiences

Understand how Capita can direct help address the challenges faced by Contact Centre Managers and create relationships with callers, agents and colleagues.

23 / 3 / 2018

Video: Top Tips for a Great Customer Experience

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