Formerly known as National Air Traffic Services, NATS is the UK's leading provider of air traffic control services. The contract, which is due to go live in 2020, is worth £15m over seven years with a three-year option to extend and will provide the critical national infrastructure through Wide Area Network (WAN) connectivity to support NATS’ new IP based voice services being delivered across UK airways.

Capita’s IT and Networks Division create better outcomes by building and managing networks and services that enable organisations to transform how they work by connecting people and systems to drive efficiencies. 

The new IT infrastructure is an integral part of NATS’ commitment towards SESAR, the Single European Sky ATM Research programme, which aims to develop technologies to enhance European airspace performance – increasing capacity, improving safety, reducing delays and airline costs, and reducing environmental impacts.

A contract of this magnitude is not without its challenges however, and Executive Director for IT and Networks, Joe Hemming recently spoke to CEO Magazine about how those challenges are redefining the bond between client and customer.

Download a copy of the original CEO Magazine NATS article here.