Capita has announced that its IT Services business, part of the IT and Networks division, is enhancing its managed services offering with the launch of a new Security Operations Centre (SOC) in Belfast – Capita’s first in Northern Ireland. This will add to Capita’s existing provision of security services across UK and Ireland and simplify the customer experience through the provision of end-to-end security services.
The proliferation of highly connected personal devices in the work place, increased use of cloud and online services, and rapidly advancing technology in IoT (Internet of Things) means that businesses are increasingly at risk of a cyber-attack. Failure to address this can have major financial, reputational and even legal implications. With cyber security becoming an increasingly expensive and in-demand skill set, Capita’s new SOC allows businesses to benefit from substantial cyber expertise and industry leading solutions to mitigate their exposure, without a major investment in infrastructure or people.
The SOC is a purpose-built, private and secure facility located at the Capita IT Services Centre of Excellence in Belfast. The SOC adds to the three existing centres Capita currently operates in the UK and India, and provides a substantial service spread across Capita’s key locations, with the capacity and resilience to provide excellent service on a 24/7 basis. This represents a significant investment by Capita IT Services in Northern Ireland, reflecting the important role of, and increasing demand for, IT security and data governance across Northern Ireland and the Republic of Ireland.
Capita will be providing a range of managed security services including Security Information and Event Monitoring (SIEM), security infrastructure management, continuous vulnerability assessment and managed incident response. Through existing managed IT expertise and with enhanced threat intelligence from membership of the National Cyber Security Centre, the SOC will be able to provide the intelligence required to detect sophisticated and multifaceted cyber-attacks, including early stage reconnaissance efforts. These services will be delivered using a number of market leading technologies through security partners, such as IBM, CheckPoint, and Palo Alto.
Ed Brown, Capita IT Services, said:
“Our new Security Operations Centre in Belfast will be a top of the range facility, bringing cutting-edge, end-to-end security services to our clients in the region. Cyber security is an ongoing concern for companies, as cyber-attacks become more sophisticated and expose them to financial, legal and reputational risks. Our Security Operations Centre provides clients with the technological capability, expertise and resources to withstand IT security challenges, so that they can focus on what they do best - running their businesses.”
Joe Hemming, Executive Officer, Capita IT and Networks, said:
“In response to continued client demand, the launch of this centre represents our commitment to invest in the Northern Ireland market and our enhanced support for our established customer base. With the first IT and data security centre of its kinds in the region, we are leading the market in the delivery of cutting-edge digital and tech solutions for our clients.”