• Careers
  • Capita.com
Capita IT and networks
  • Home
  • Solutions
  • News & resources
  • About us
  • Contact
  • Customer engagement

    Know your customer

    A great experience is the cornerstone of your relationship. We’re here to help you delight your customers.
  • Smart workplace

    Empower your employees

    Create a working environment that offers flexibility, security and the tools they need to do their job.
  • Infrastructure

    Infrastructure

    Scalable, end-to-end infrastructure solutions that support your organisation’s data strategy, be it on-premise, hybrid or Cloud
  • Services

    Services

    From strategic consultation through to a fully outsourced service, Capita can support your business and your people.

Research: Customer conversations

Read more

Brochure: The Lost Art of Conversation

Read more

Brochure: Internet of Things

Read more

Whitepaper: Meeting the General Data Protection Regulation

Read more
  • News
  • Events
  • Blog
  • Resources
  • Case studies

Be inspired

Find out the latest news and events or be inspired by our blogs, case studies and resources.

Post-event roundup: Customer experience breakfast

Read more
  • Here for you
  • Our people
  • Accreditations
  • Partners

Capita IT and Networks

We’re a leading digital infrastructure provider - trusted by thousands of public and private sector enterprises across the UK.

Here for you

Our promise to you is that we’ll be there when you need us. That is what working with Capita IT and Networks is all about.

Read more

Case study: Belfast Health and Social Care Trust

  • Home
  • News & resources
  • Case studies
  • Case study: Belfast Health and Social Care Trust

We worked with Belfast Health and Social Care Trust to support 22,000 healthcare professionals around the clock, handling over 100,000 service requests during core hours alone.

 

Related

Case Study

Case study: Murdock Builders Merchants

Murdock Builders Merchants was originally established in 1982, and today is recognised as one...

Case Study

Case study: SWAN

The Scottish Wide Area Network (SWAN) is one of the most significant single public sector ICT...

Case Study

Case study: Western Health and Social Care Trust

The Western Health and Social Care Trust provides health and social care services across the...

Case Study

Case study: Wolseley UK

Wolseley UK is the world’s largest trade distributor of plumbing and heating products...

Case Study

Case study: Nuffield Health

Each year Nuffield Health performs over 300,000 diagnostic imaging examinations across its...

Video

Case study: Neopost

Find out how we helped Neopost streamline the interaction of their contact centre and...

Get in touch with us

If you have a new business challenge, a problem to solve, or if you would just like to find out more about what we do, please get in touch.

​

View our cookie policy and privacy policy for details on use and storage of your personal data.

Capita IT and networks

Connect with us

  • LinkedIn
  • Twitter
  • Youtube
  • Legal
  • Privacy Policy
  • Accessibility
  • Cookies
  • UK Modern Slavery Act
  • Policies and principles
  • Sitemap

 Capita plc. All rights reserved.

In order to provide complete functionality, this web site needs your explicit consent to store browser cookies. If you don't allow cookies, you may not be able to use certain features of the web site. It is recommended that you allow all cookies.