Case studies

15 / 11 / 2018

Case study: Murdock Builders Merchants

Murdock Builders Merchants was originally established in 1982, and today is recognised as one of the leading suppliers of building materials and timber in Ireland. The company has 12 Builders...

15 / 11 / 2018

Case study: Wolseley UK

Wolseley UK is the world’s largest trade distributor of plumbing and heating products and a leading supplier of building materials. The company prides itself on the excellent service it...

2 / 7 / 2018

Case study: Nuffield Health

Each year Nuffield Health performs over 300,000 diagnostic imaging examinations across its national network.

1 / 5 / 2018

Case study: SWAN

The Scottish Wide Area Network (SWAN) is one of the most significant single public sector ICT initiatives ever undertaken in Scotland. The programme was set up to establish a single shared...


26 / 4 / 2018

Case study: Neopost

Find out how we helped Neopost streamline the interaction of their contact centre and celebrate the people side of their business.


16 / 3 / 2018

Case study: Belfast Health and Social Care Trust

We worked with Belfast Health and Social Care Trust to support 22,000 healthcare professionals around the clock, handling over 100,000 service requests during core hours alone.

29 / 1 / 2018

Case study: Western Health and Social Care Trust

The Western Health and Social Care Trust provides health and social care services across the areas of Strabane and Derry City, Fermanagh and Omagh District, the Causeway Coast and the Glens...

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