Capita + Salesforce

The partnership for leaders

Customer expectations are changing, from the way they want organisations to engage with them in an ‘always on’ world, to the in-depth understanding of their needs they demand companies have - the stakes are high when it comes to connecting with customers. Technology is raising these customer expectations and by partnering with Salesforce we are supporting our clients to deliver their digital agenda faster to place their customers at the heart of everything they do.

We provide a technology journey through the implementation of Salesforce, and a people centric approach that ensures lasting change.  Our solutions empower organisations across many industries including; local government, social housing, retail and manufacturing.

Our solutions deliver lasting results for clients by combining the power of people, process and technology to enable whole organisational change.

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Bringing Capita expertise to the marketplace

 

 

We have extensive knowledge of Salesforce’s core offerings including Sales Cloud, Service Cloud and Marketing Cloud as well as Einstein and Pardot. Our services provide a disruptive but sustainable alternative to the ordinary from implementation support and migrations services, we also provide capacity injection to ensure clients have the talent they require to achieve their digital transformations.

Watch the video opposite for a unique insight delivered by our Salesforce Business Development Director Gill Newsome, with Gill explaining the strategic and technological importance of our partnership with Salesforce.

Maximise your investment in Salesforce

Implementations and migrations

We know that you are different from your competitors and that’s why we never take a one-size fits all approach. So, whether you are moving from an existing ‘classic’ Salesforce or adopting Salesforce for the first time we can provide a tailored solution to help you stand out from your competition.

Support services

We leverage our off-shore teams to provide you with expert support across all our solutions, all at a cost-effective price. When it comes to support, we're there for you every step of the way.

Capacity growth

We are constantly building on our expertise with dedicated training and development schemes such as our Novus graduate and ex-forces training programmes that provide skilled salesforce professionals to support you to harness the power of Salesforce.

Why choose Capita?

Capita is a leading provider delivering end-to-end IT services and solutions to enable businesses to achieve success. We combine our expertise in cloud technologies and strategic technical consultancy, built up over 30 years, with that of Salesforce to help our clients accelerate their digital transformations, putting their customers at the heart of everything they do and increase productivity and agility on customer engagement, management and interaction.

By delivering through an agile project management framework we drive faster implementations and migrations for our customers.

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What our customers say

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“The new Salesforce instance was easy to use, transparent and had clear new reporting levels. It made it easy to pull through financial reports and customise reports, which was not possible before. Transition and support has been very smooth. A great success”.

 

Find out more about how we can support you