When something goes wrong it’s vital you know where to turn.
Capita's field, on-site and project services are designed to give you access to a pool of resources with specialist skills to support your in-house team.
We can support the ongoing health and maintenance of your IT estate by providing the tools, visibility and insight needed across your entire estate to drive consistent performance.
Alternatively, our field engineers can ensure that, when things do go wrong, local engineers are on hand and ready to respond quickly, reducing the time it takes to resolve problems and get your business back up and running.
Did you know...
Capita provides IT service and support to over 110,000 users every single day.
Why Capita is the first port of call for 22,000 healthcare professionals
Capita was chosen to provide on-site front line IT support to the 22,000 healthcare professionals within the Belfast Heath and Social Trust.
In that time we have delivered a number of innovations, including launching a single sign on service, as well as resolving more than 100,000 service requests each year.
With a consistent customer satisfaction rate of more than 95%, find out more about the difference Capita is making – and why we are the first port of call.
Meet our experts
Expert insight: Allan Jackson and team
Everything we do is about service... about being a trusted adviser to our customers.
Field, on-site and project services overview
Organisations rely on their IT infrastructure more than ever. When something goes wrong it can cause a major headache for the business, its staff and its customers.
They need to know it will get fixed fast and by a qualified expert.
Capita IT and Networks help a wide range of customers across the UK and the Republic of Ireland with a broad and comprehensive suite of IT services and support – in the field, on-site and via our 24/7/365 service desk.