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People are at the heart of Capita IT and Networks. Our own people go above and beyond to ensure our customers know they are our top priority. 

We want to help you build your own healthy customer relationships and interactions, facilitated through a best-in-class IT solution focused on end-to-end customer experience. Whilst also supporting your workforce to deliver their best.

Conversations have evolved, far beyond phone and email. Capita IT and Networks Customer Experience solutions allows you to understand customers better, empower your workforce with the right information, gather feedback and measure performance.

The rise in remote and flexible working means organisations need to rethink what teamwork means to their business. Capita IT and Networks uses technology to enable Collaboration and Workspace Agility - tools that can improve productivity, introduce virtual teams and reduce costs. 

Did you know...

Capita provides the technology for more than 30,000 contact centre agents.

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People services


Keeping teamwork at your fingertips.
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Customer Experience

A frictionless experience based on data-driven insights
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End User Compute

AI-driven solutions that improve productivity and user experience.
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