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Forward-thinking companies cannot rely on old technologies or ways of working.

The days of a fixed, desk-based workforce are numbered. The rise in remote and flexible working – and digitally smart employees – means organisations need to rethink what teamwork means to their business. Collaboration tools bring a wealth of opportunities to improve productivity, introduce virtual teams and reduce costs.

Conversations can move intuitively between desktops and mobile devices, virtual meetings can be convened spontaneously and enriched with high definition video and media, decisions can be made instantly and work conducted anywhere. 

Did you know...

Capita's infrastructure is supporting the use of telemedicine to reach elderly and vulnerable patients in remote Cumbria.

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Customer story

Achieving excellence with Haringey Sixth Form College

Hear from students and teachers from Haringey Sixth Form College about how the ICT support service from Capita are enabling a world class education.

Office 365 was deployed and acts as a virtual learning environment to support student learning. Teachers can easily upload resources to the OneDrive for students to access from home or on the go. This is just one of the many benefits of Office 365.

Product overview

Collaboration overview

Collaboration tools are specifically designed to support a dispersed workforce, bringing together Voice, Video, Messaging, Presence and Conferencing into a single, seamless platform empowering your people to work effectively as a team, regardless of physical location.

This report outlines how to build a successful collaboration strategy, identifying key challenges and benefits, as well as tools at your disposal.

Product portfolio

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Lines, minutes, ISDN, SIP and non geographic numbers

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Web conference

Face to face virtual meetings, including chat, document sharing

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Unified communications

Including email, instant messaging and presence

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High definition video conferencing

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Document sharing

Online collaboration, version control and multi-user editing

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Office 365

Including Teams, Yammer, Outlook, Excel, Word, Powerpoint and Delve


Help your team have great conversations

Great conversations help build relationships, improve responsiveness and make us all more effective. Too often, new technologies become a barrier to – rather than an enabler of – great conversations.

This guide examines what you can do to ensure that your users can have the conversations they want and outlines six key strategies for successful conversations.

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Customer Experience

A frictionless experience based on data-driven insights
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Managed Networks

Trusted to deliver critical national infrastructure for the UK.
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Field & project services

Expand your expertise to gain access to a pool of resources with specialist skills to support the in-house team.
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