Leadership

Our talented leadership team is key to the work we do. Find out more about who's who...

Joe Hemming

Executive Director, IT and Networks

Joe was appointed to the Capita Executive Board in March 2016. He currently runs IT and Networks, one of five Capita divisions. Joe’s background is in Commercial and Programme Management. Prior to joining Capita in 2016 Joe worked in the IT Services sector for 25 years, during that time he has fulfilled numerous roles including executive positions with 2 large IT international outsourcing service providers including periods spent living and working in the US and the Nordics. He has experience with numerous clients in both the private and public sectors.

Nick Dale

Divisional Finance Director

Nick joined Capita in October 2017 and is the Divisional Finance Director for ITS. He has overall control and responsibility for all financial aspects of the Divisions Strategy. Nick joined Capita from TalkTalk where he was Finance Director for Technology and Shared Services. 

Nick is a highly accomplished senior executive with extensive experience operating at board level in a variety of roles within a number of regulated and complex organisations. A seasoned leader with excellent communication and influencing skills Nick has a proven track record of guiding businesses through diverse transformational change programmes. Nick has a B.A. in History and is a Chartered Management Accountant. 

Béatrice Butsana-Sita

Managing Director, Networking Solutions

Béatrice started her career at KPMG straight after graduating from university in Belgium. She then moved to New York to work for a major consultancy firm where she likened her experience to a scene of the movie “Wall Street”. She went on to run her own business in Belgium writing software to route calls using touchtone keypad and speech technology before joining British Telecom (BT). Her career at BT has extended over many lines of businesses and across multiple professions, and culminated in a board position at BT Wholesale and the Group MD role for transformation of BT’s Customer Experience. She Joined Capita ITS in May 2016 and runs Capita Networking Solutions, Capita’s system integrator business, which designs, builds and manages end-to-end networking solutions and provides unified communications.

Béatrice is also a non-executive director of AXELOS, a joint venture company, created in 2013 by the Cabinet Office and Capita plc, to manage, develop and grow the Global Best Practice portfolio. Some of the best known best practice methodologies include ITIL®, PRINCE2®.

Allan Jackson

Managing Director, IT Services

Allan Jackson re-joined Capita in June 2016 through the acquisition of the technology provider Trustmarque and later in December of that year became the Managing Director of Capita Enterprise Services and Trustmarque Services.

He had previously spent 7 years at Capita and held a number of IT Director roles, running the IT Services for; Capita Symonds, Capita Insurance Services, Capita Life and Pensions co-operative contract and the technology joint venture with Birmingham City Council – Service Birmingham.

In 2011 Allan left Capita to complete a management buyout of Liberata where he was a board director and responsible for IT services. Through securing a number of managed services contracts, and through acquisitions, he grew the IT services business rebranded Trustmarque and which was latterly acquired by Capita.

The combined capability now positions us at the forefront of Cloud technology helping customers on the journey to the Cloud and towards new technology consumption models.

His role is now focused on helping transform Capita’s IT capability as part of the Capita IT Services Division team.

Lesley Bosworth

Managing Director, IT Professional Services

Lesley was appointed Managing Director of Capita IT Professional Services in November 2015 following her role as Director of Consulting across both IT Professional Services and Capita Consulting. 

Lesley has over 20 years of global consulting experience spanning a range of industries which include aviation, travel and logistics, utilities, local government and financial services. This cross market exposure has allowed Lesley to develop a clear sense of ‘exceptional client delivery’ which now forms the heart of IT Professional Services. Lesley prides herself on building high performing focused teams that work seamlessly with clients. She drives her achievements by delivering solutions and outcomes that truly make a difference.

Ed Brown

Managing Director, Managed IT Solutions

Ed has over 30 years’ experience in the provision of IT services and solutions across a wide range of industry sectors. These include local and regional government, manufacturing, distribution, consumer products and professional services sectors.
 
Prior to joining Capita Managed IT Solutions in 2005, Ed was a partner in the national IT consulting practice of Deloitte, the largest of the UK’s Big Four accountancy firms. He also spent ten years in Accenture where he held a senior manager position in the UK and Ireland Consultancy practice.
 
Ed has spent a number of years on the Management Board of Momentum, the trade body for the ICT industry in Northern Ireland and held the position of chairman for several years.

Steve Goodwin

Managing Director, Major Clients

Steve has over 30 years experience in the outsourcing and IT industries covering both public and private sector clients. He has spent his career working for blue chip organisations such as Capita, Capgemini, Serco and Accenture where he has held senior delivery and client facing positions. Steve is passionate about delivering customer satisfaction alongside operational excellence and continually strives to ensure client needs are championed internally and opportunities for innovation are identified and delivered to his customers.